Privacy and Cancellation Policy
Your privacy and confidentiality is one of the most important things to us. We will not pass on your personal details to anyone without your knowledge and permission or if it necessary as part of your ongoing care and our commitment to you. It is considered good medical practice to communicate your information to your GP and we may do this or we write to you with a letter to hand in to your GP. If we need to speak to another health care professional about you then we will share information with them in confidential manner so that we can help you.
Your permission will usually be sought in writing when passing medical information onto someone else and you will be asked to sign a document giving us this permission. We will not show your before and after photographs to anyone without your permission. Your details include your before and after photographs, as well as clinic letters and operation notes. Pictures of the effects of aesthetic surgery are taken primarily for your medical records. They are not routinely shown to anyone without your express and written permission. If you wish your medical records to be given to you for any reason, we are happy to give them to you.
If you ever give us permission to share your details (for example photographs or if you become someone who is happy to speak to other potential patients who wish cosmetic surgery) then you can withdraw this consent at any time. You can do this by phone, email, letter, or any other means.
If you give us your telephone number, email address, postal address or any other way for us to contact you, then we may use that method of communication to contact you. Please note that sometimes we may leave discreet message on answering machines, that emails are sometimes read by other people and not all envelopes are opened by the intended recipient. We will do our very best to ensure confidentiality but we also ask you to give us your correct contact details and try to ensure that the methods of contacting you will allow confidentiality to be maintained.
At our practice, we are committed to protecting your personal and health information. We understand that this data is sensitive, and we handle it with the utmost care and in full compliance with the law.
How We Use Your Data:
For Your Care: We use your data to provide you with the best possible treatment. This includes sharing necessary information with our clinical staff, and with other specialists or organizations if we refer you for additional care.
Secure Technology: We use modern, secure technologies, including cloud-based software and AI-assisted tools, to manage your records efficiently and accurately. These systems are used for administrative tasks and to help our clinicians, but all medical decisions are always made by a qualified professional.
Protection and Consent: We never sell your data or share it with unauthorized third parties. We will always ask for your explicit consent for any specific uses of your personal information.
Online Reviews:
If you choose to post an online review, please be aware that this is a public space. While we may respond to protect our reputation, we strongly encourage you to contact us directly with any concerns to ensure your privacy is fully protected.
We are dedicated to maintaining your trust and ensuring your information is secure. For full details, please refer to our complete privacy policy.