Last updated: December 2025
Introduction
Mr Taimur Shoaib ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
Information you provide
- Name and contact details (email, phone, address)
- Medical history and health information
- Photographs taken for clinical purposes
- Payment and billing information
- Enquiry and consultation details
Information collected automatically
- IP address and browser information
- Pages visited and time spent on site
- Cookie data (see our Cookie Policy)
How We Use Your Information
We use your information to:
- Provide medical consultations and treatment
- Respond to enquiries and book appointments
- Process payments
- Send appointment reminders and follow-up communications
- Maintain medical records as required by law
- Improve our services
Legal Basis for Processing
We process your data based on:
- Contract: To provide the services you've requested
- Legal obligation: To comply with healthcare regulations
- Consent: For marketing communications (where applicable)
- Legitimate interests: To improve our services
Data Sharing
We do not sell your personal information. We may share data with:
- Healthcare professionals involved in your care
- Hospitals and clinical facilities
- Payment processors
- Regulatory bodies when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information, including encryption, secure servers, and access controls.
Data Retention
Medical records are retained in accordance with NHS and GMC guidelines (typically 10 years after the last treatment, or longer for certain procedures). Non-medical data is retained only as long as necessary for the purposes described.
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (subject to legal obligations)
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at hello@shoaib.clinic.
Contact
For privacy-related queries:
Email: hello@shoaib.clinic
Phone: 0141 673 1520
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.